we heard about this firm from a mail shot/flyer sent out to us in Edinburgh, Scotland and we have found them to be very helpful, friendly, nice to talk to and provided very quick hoovers to us and our clients. you can call them and it arrives the next working day... a bit like Viking Direct...! we have ordered stuff which didn't arrive so they sent us another batch out at no charge! - our best supplier... Richard Hopley www.cleanasyougo.com